All orders that include etching will be shipped from our UK warehouse. For orders including etching, please allow 2 extra working days for the order to be shipped from our warehouse.

Please ensure you have the correct amount of products in your cart, for any issues please email support@lisaeldridge.com. Please note: for orders with personalised etching, please ensure "customisation" is in your cart. To remove etching personalisation, remove all etched products from cart.

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